Privacy Policy
This Privacy Policy explains how Pergola Performance ("we", "us", "our") collects, uses, and protects information when you visit our website or use our services. By using our site, you agree to this policy.
1. Information we collect
- Information you give us — your name, business name, email, phone number, and any details you submit through our contact or quote forms.
- Payment information — when you pay a deposit or invoice, payment is processed by Stripe. We do not see or store your full card details; Stripe handles that securely.
- Usage information — basic technical data such as your browser type, device, and pages visited, collected to keep the site working and improve it.
2. How we use your information
- To respond to your inquiry and provide a quote or proposal.
- To deliver, manage, and support the websites and services you hire us for.
- To process payments and send invoices and receipts.
- To communicate with you about your project and our services.
3. Third-party services
We rely on trusted third parties to run our business. Each has its own privacy policy:
- Stripe — payment processing.
- Cloudflare — website hosting and security.
- Google — email and, where used, business listing and analytics.
We do not sell your personal information.
4. Cookies & analytics
Our site may use minimal cookies or similar technologies to function correctly and understand general usage. You can control cookies through your browser settings.
5. Data retention & security
We keep your information only as long as needed to provide our services and meet legal or accounting requirements, then delete or anonymize it. We use reasonable measures to protect your data, though no method of transmission or storage is 100% secure.
6. Your rights
You may request to access, correct, or delete the personal information we hold about you. To do so, email us at pergolaperformance@gmail.com and we will respond within a reasonable time.
7. Children
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
9. Contact
Questions about this policy? Email pergolaperformance@gmail.com.